Gartner's research on B2B buying groups is the most important number nobody puts in their forecast model.
“Every deal is a committee vote. Your job is to put your brand inside every chair before procurement even opens.”
Gartner's long-running research into the B2B buying journey finds that the average buying group for a considered purchase contains six to ten stakeholders, each armed with four or five pieces of independently sourced information. In larger enterprise deals that number routinely crosses 11. Each stakeholder runs their own private evaluation, and the deal only moves when the group converges.
Eleven stakeholders, one decision. Map your content to the chair, not the form-fill.
Most demand orgs treat the form-filler as the deal. They are not the deal. They are one vote out of eleven, and often not the one with budget authority or the final veto. The other ten are watching: reading a security whitepaper, asking a peer on Slack, googling your CEO, scrolling a LinkedIn carousel. If your brand isn't present in those private moments, the deal stalls and you never see why.
Build assets for every chair in the room. Trust content for legal and procurement. Architecture deep-dives for IT. ROI calculators for the CFO. Customer stories for the end user. Founder POVs for the exec sponsor. The job of brand is not to make the form-filler love you — it's to ensure the other ten people in the room recognise your name and have a reason to nod.